Under the supervision of a DLINQ staff member, a DLINQ Intern may take on a small cohort of instructors and courses in by providing technological and instructional support in partnership with the course professor. This includes technology support for the faculty member, peer mentoring of other students, and tech-related communications, while following FERPA requirements and honoring student confidentiality.

Digital Assistance responsibilities may fall into the following categories.

Faculty & Class Support: General faculty support to ensure faculty are prepared to design and lead class sessions online, including: course planning, occasionally attending class, supporting learning environment needs – before, during, and after class meetings. The Intern can perform research for supplemental resources and creating handouts. They may also research and share ideas for class facilitation (in consultation with DLINQ) and bring content to digital learning environments.

Peer Mentoring: Interns have availability to meet with students outside of class by appointment to help students work through tech challenges, and keep a pulse on any concerns that might arise, while honoring student confidentiality and FERPA regulations.

General Faculty-Student Liaison: Interns listen and share ideas to bridge instructors and students, help support a positive learning environment, ask questions to clarify information with instructors, and be proactive with ideas that will benefit student learning and manage expectations.


Digital Technology Assistants cannot… Digital Technology Assistants can…
… grade. … inform assessment.
… make the tech work. … provide language to share with technical support.
… do the coursework for students. … make recommendations on how the work can be done.
… make decisions about the course. … provide the student point of view when designing assignments and activities.


If you are an instructor that has stumbled across this page and you are interested in DTA support for your course, please contact DLINQ.