IMPORTANT UPDATES as of April 8, 2020
Zoom has released a new software update which adds a Security option to the Zoom meeting controls bar of the in-meeting experience. See below for a screenshot example. This new feature allows meeting hosts to easily manage the security of their Zoom meetings, including the ability to quickly lock a Zoom meeting, enable the waiting room feature, and a number of other helpful options to keep your Zoom meetings safe and secure.
To update to the newest version, open your Zoom desktop client. Then go to your “zoom.us
” menu from your desktop client and click on “Check for Updates…” See screen shot below.
Security is very important to ITS and Middlebury. ITS continues to evaluate Zoom’s security posture and we have published an evolving list of guidelines and tips for safe use, as well as explanations of Zoom’s security options here: http://go.middlebury.edu/zoominfo
PANOPTO RECORDING & UPLOAD ISSUES
We have seen recent reports of folks having issues with Panopto video processing and uploading. According to the Panopto service status page at http://trust.panopto.com/ there have been multiple incidences over the past few days impacting server performance. If you are recording videos with Panopto, we recommend you consider using the “record offline” option and then upload afterward. Offline recording is initiated through the desktop recorder. Simply sign out of Panopto. By signing out, the recorder does not register a folder on its server to upload. When recording is completed, you can click on the recording list on your computer and then sign in to upload. ITS also offers a system and performance dashboard on its homepage at https://www.middlebury.edu/office/information-technology-services#its-system-status
PANOPTO and CANVAS
A FEW ADDITIONAL ZOOM TIPS
- Make sure for Middlebury-related meetings you are logging into Zoom using your “middlebury.edu” email, not your “miis.edu” email or a personal Zoom account.