DLINQ has created a number of resources to support the transition to remote learning. We encourage you to start with these resources, as they contain Middlebury-specific information. A printable version of this page is available here.

Meet the DLINQ Interns
Request a DLINQ Intern Consultation

IMPORTANT UPDATES as of April 2, 2020

PANOPTO RECORDING & UPLOAD ISSUES

We have seen recent reports of folks having issues with Panopto video processing and uploading. According to the Panopto service status page at http://trust.panopto.com/ there have been multiple incidences over the past few days impacting server performance. If you are recording videos with Panopto, we recommend you consider using the “record offline” option and then upload afterward. Offline recording is initiated through the desktop recorder. Simply sign out of Panopto. By signing out, the recorder does not register a folder on its server to upload. When recording is completed, you can click on the recording list on your computer and then sign in to upload. ITS also offers a system and performance dashboard on its homepage at https://www.middlebury.edu/office/information-technology-services#its-system-status

PANOPTO and CANVAS

ZOOM SECURITY

Due to increasing security concerns of uninvited guests accessing public online meetings, Zoom has turned off the default setting that allows meeting participants to share their screens without needing the host’s permission. Though this is off by default now, you can still allow your meeting participants to screen share via one of these three options:

  • Selectively allow individual meeting participants to share their screen when a meeting is in progress. To do this, while you are in the meeting, open the participant list (click “Manage Participants”) and hover your mouse over the name of the person you want to allow to screen share. You should see a “More” button. Click that and select “Make Co-Host” from the dropdown. As a co-host, that individual will have permission to share their screen.
  • Selectively allow all meeting participants to share their screen when a meeting is in progress. To do this, while you are in the meeting, click the arrow next to your “Share Screen” button, and then select “Advanced Sharing Options” from the list that pops up. In the Advanced Sharing Options window, select “All Participants” under “Who can share?”.
  • Universally turn the participant screen share setting back on in your Zoom settings at https://middlebury.zoom.us/. Navigate to Settings > In Meeting (Basic) > Screen Sharing and under “Who can share?” select “All Participants”.

We strongly recommend that you make the following additional security adjustments to your Zoom settings:

  • Turn ON the “Waiting Room” feature (you then manually admit attendees into your Zoom meeting by opening your Manage Participants panel and clicking “Admit” or “Admit All” to allow participants to join the meeting as they try to enter your Zoom room)

Additional Zoom security options that are recommended by ITS:

A FEW ADDITIONAL ZOOM TIPS

  • Make sure for Middlebury-related meetings you are logging into Zoom using your “middlebury.edu” email, not your “miis.edu” email or a personal Zoom account.

STUDENT CONTINUITY PLANNER

An easy-to-use planner for students to keep track of their courses’ remote learning requirements in one place.

*Note: There will be a brief lag while the document copies itself. This is normal.

DLINQ INTERNS  ZOOM DROP-IN SESSIONS

  • Schedule:
    • 10 am to 8 pm (EDT/UTC-4; Vermont Campus)
    • 7 am to 5 pm (PDT/UTC-7; Monterey Campus)
    • 3 pm to 1 am (UTC+1)
    • 10 pm to 8 am (UTC+8) Please use the “Request a DLINQ intern consultation” button at the top of the this page to schedule a Consultation for a time that works for you.
  • Zoom Room Link: go.middlebury.edu/zoomstudents
  • Meeting ID: 873 104 8110
  • These Zoom sessions are for questions and software walkthroughs.
  • You will be asked to wait in the Zoom’s virtual waiting room before being admitted.

DLINQ INTERNS MAILBOX

  • dlinqinterns at middlebury dot edu
  • Use this inbox to ask questions about remote learning resources and to schedule Zoom sessions for various time zones.
  • The inbox will be checked every two hours between 10 and 4 pm (EDT) Monday thru Friday. Please expect a response within 24 hours.

ITS LIMITED HELPDESK HOURS

Helpdesk hours are subject to change. The Helpdesk Hours page will reflect these changes.

Helpdesk support is available via a ticket, email helpdesk@middlebury.edu, Zoom, or phone (802) 443-2200 VT and (831) 647-6656 CA. Please Zoom or call to schedule.

If you are having upload/download or processing issues with online tools or software, we recommend checking the system status to see if it’s already a known issue before contacting the Helpdesk. ITS offers a system and performance dashboard on its homepage at https://www.middlebury.edu/office/information-technology-services#its-system-status

Primary Remote Learning Tools

You are encouraged to make the most of the Canvas Student Guide. The more comfortable you are with the remote learning software, the better your experience. A Canvas Student Mobile App is available that you may wish to take advantage of. The app is available for iOS, Windows and Android.

What will professors be using Canvas for?

For more courses, Canvas will be the hub for course content (readings, videos, etc.), assignment uploads, class discussions, and access to Zoom sessions. The tool best promotes asynchronous learning.

Visit Canvas Orientation for Students for a thorough demonstration of Canvas.

While most classes are expected to be asynchronous, Zoom will still be used in particular classes or for group work. Familiarize yourself with the Zoom Guide in preparation for your classes. We also encourage you to download the Zoom Desktop App if possible.

What will Zoom be used for?

For synchronous classes, Zoom will be the medium for lectures and discussions. Zoom may also be used for group work or for office hours with your professors. Asynchronous classes will not be using Zoom for lectures but may have smaller discussion sessions via Zoom. For your convenience, track these expectations at go.middlebury.edu/studentplanner or download at go.middlebury.edu/downloadstudentplanner.

What will Panopto be used for?

Panopto is a video and audio storage service that allows you to upload, edit, store and share video and audio files with varying levels of privacy settings. Panopto can also be a very powerful tool to use for recording and sharing presentation assignments, for viewing video lectures and annotation.

Students may not need to interact with Panopto unless requested by their professor. If you are asked to record a presentation that would have otherwise been presented in a classroom, Panopto desktop recorder allows you to record your video and/or voice over slides.

Accessing Course and Learning Materials

MIDD and MIIS students can access course and learning materials in the same way as they did before. Confirm with your professors to see which methods they will be using to support continuity, as their methods may have changed.

MIDD students can access MIDDFILES from any web browser without a VPN connection through Nasuni Web Access. Log in at http://go.middlebury.edu/webaccess by simply entering your full Middlebury network username (username@middlebury.edu) and your password.

To access a library-licensed resource from off campus, click on its link from the Library Homepage, LibrarySearch, MIDCAT, Research Guides, Middlebury Databases, or Journals.

When prompted for a username and password, use your Middlebury credentials. Once logged in, you will have access to all our subscription e-resources, and you will not need to log in again unless you close your Web browser. If you begin at a search engine like Google, you will not be prompted to log in, so your access as a Middlebury student, faculty or staff member will not be recognized. Visit the Library’s Off Campus Access page for more information.

Reserves:  Use go/reserves/ and follow the links to get to books and media that have been made accessible online for your course.  Also, the Course Hub go/coursehub/ will link you to Panopto for any reserve DVDs that have been digitized.

E-Books:  E-books are among the easiest resources to access while studying off-campus.  (We are mailing physical books, but this takes more time.) Find e-books in LibrarySearch:  enter search terms, then filter to “Available at Middlebury” and ”Electronic Resources and Ebooks” (as Source Type).

You do not need a VPN connection to use these databases.

You do not need a VPN connection to use these databases.

When using the Library Catalog, be sure to use the “Advanced Search” tab and select “Middlebury Institute – Online” as the item location to access our e-books.

Apporto is a virtualization tool which allows apps and virtual desktops to be delivered via web browser.  No VPN or desktop client required.

Apporto currently grants off-campus access to Maple, Mathematica, R Studio, SPSS and Stata.

Visit https://middlebury.apporto.com and sign in with your Middlebury credentials to use.

Adobe Creative Cloud (Photoshop, Illustrator and Indesign) is now available to our students from off campus at no additional cost until the end of May.  See Adobe’s announcement for details.

Follow these instructions to enable access to Creative Cloud Desktop Apps on your personal device:

a) Visit https://creativecloud.adobe.com
b) Enter your Middlebury email address (username@middlebury.edu format) when prompted, then click Continue.
c) Select Company or School Account.
d) From the Creative Cloud website, browse for then download your desired app. Click Apps in the top of the page to view all apps.

Adobe support can be found here: Help page.

The large majority of students will not need a Middlebury VPN Connection to access academic resources. Some courses will need VPNs to access the Virtual Classroom, though most will be using Apporto. Check go.middlebury.edu/needvpn to see if a service you need to use requires VPN.

Visit VPN Setup Instructions for more information.

Remote Learning Tips and Tricks

All GO shortcuts can be accessed off-campus:

go.middlebury.edu/[shortcut] | e.g go.middlebury.edu/studentplanner

If you are not currently in the U.S. and you cannot successfully respond to Multi-Factor Authentication (MFA) challenges because you set it up to use your U.S. cell phone number, please contact the ITS HelpDesk via Zoom using http://go.middlebury.edu/zoom2helpdesk/.

If you have not yet set up Multi-Factor Authentication (MFA), you will be prompted to do so when you access a Middlebury resource.  Visit go.middlebury.edu/whichmfa to help you decide which method is best for you — scenario A is recommended for overseas travelers.

  • Learning from home will feel different than learning on campus. Take time to notice what you like and what you would like to improve for tomorrow.
  • Give yourself a comfortable work space. That can take any form you want. Certain tasks for me only feel right when I sit at my desk. Other tasks work just fine from my comfy living room chair. Work wherever you feel productive.
  • If you are truly alone with no one else in the house, it can be really helpful to turn on the TV (news, mindless cooking shows – nothing with a plot) or radio. Not to actively watch, but just to hear other voices. It almost replicates the feel of the office where the white noise of other people has become your norm.
  • If you are home with others in the house, do try to establish boundaries with them. Family members may want your attention, despite you trying to get your work done, and it is important that you are able to focus for as long as you need.
  • Keep a schedule. Remember to eat. Take your regular breaks. End your work day when you normally do. It’s easy to forget about lunch. It’s easy to keep working far longer than you usually do. I’m guilty of this often, but remember that you don’t have to prove any superhuman powers of your ability to get any more done at home. And did I say eat? Yes, eat.
  • Exercise. At the beginning of your day, it is important to move or exercise as much as you are able to. Even if you aren’t a regular exerciser, this will help your mood and help you stay focused. When the weather cooperates, go outside. Even a little movement will be good for you.
  • The option to stay in pajamas is pretty cool. Some days it might feel awesome. But if you find yourself feeling blah instead get up and get dressed. Maybe not fully in business attire, but just pretending like you’re leaving the house.
  • Do something for yourself. Don’t forget your hobbies, self-care, or other things that make you happy. Schedule them if you need to.

You’ve got this.

– Amanda Cornaglia, Clear Harmonies

If you are not used to online learning, the experience of participating in an online course may be different and sometimes challenging. Here are some tips for a successful online learning experience:

  • Acknowledgement: Across our community, there are differences in our access to remote learning. Whether it  is access to high-speed internet, different time zones or accessibility needs, we ask you to communicate any and all challenges to your professors. We also encourage you to email us (dlinqinterns@middlebury.edu) for more support.
  • Communication: Make sure that you are checking your Middlebury email and Canvas notifications regularly. We strongly suggest that you set your notification preferences in Canvas to notify me right away or daily summary, so that you don’t miss any important information (Instructions for setting your Canvas notification preferences).
  • Time management: Allocate some daily time to check in and participate in course discussions and activities. Online coursework can be intensive, and it  is sometimes difficult to stay attuned to online activities (particularly discussion based ones) if participation is not ongoing. Select a time for course participation that is most conducive with your schedule and obligations, and once you have selected a time, treat it like an appointment – stay dedicated to that time.
  • Read carefully: Instruction in the online environment tends to be heavily text-based. Be sure to read through instructions and assignments carefully, and ask questions if you are unsure of requirements for assignments, deadlines, etc.
  • Ask questions: If you have a question, don’t be afraid to ask your professor, and the sooner the better – ask early, ask often!
  • Patience with technical issues: Expect that there will be times when the technology does not cooperate. It’s just the nature of the beast. Please be patient, and advise your professor of any issues.

Looking for feedback on your speaking skills, or on a particular presentation? Oratory Now is on it.

Composing, revising, delivery – whatever you’re working on, we have TWO NEW WAYS to offer help remotely.

ASYNCHRONOUS COACHING: You submit a short video of your presentation-in-process, and we return it to you, annotated with tips and comments.

REAL-TIME ZOOM SESSION: We find a time that works for you and two of our coaches. Boom. You get personal attention in real time – wherever you are.

To request coaching, or information, just submit this form. We’ll be in touch!

Here are five video-based courses which present practices that can optimize your remote learning experience.

Working from home is a wonderful opportunity, but time management can be a challenge. With so many demands on your time and attention, it’s a tricky balancing act to stay productive. In this course, bestselling author and productivity expert Dave Crenshaw offers best practices for anyone who works from home.

Time management tools and programs can only go so far. If you want to boost your productivity in a lasting way, you need to change the way you look at your time and your tasks. Productivity expert Dave Crenshaw shares bite-sized, actionable tips to help you improve your productivity, develop flexibility, and avoid lower-value activities.

Learn how to have it all and enjoy it all by balancing your life and work. In this talk, author and business coach Dave Crenshaw explores smart strategies to make work a focus at work and give yourself time to enjoy your time at home.

Join instructor Heidi Hanna, PhD as she discusses what stress is, exactly; how you can train yourself to use stress in more effective ways by assessing and adjusting it.

Have trouble getting by when the going gets tough? Kelley School of Business professor and professional communications coach Tatiana Kolovou explains how to bounce back from difficult situations, by building your “resiliency threshold.” She outlines five training techniques to prepare for difficult situations, and five strategies for reflecting on them afterward.

Tools for Group Work

You are encouraged to use Zoom to communicate with classmates when working on group projects. Zoom offers a video call component, a chat component and a whiteboard feature for sketches and illustrations.

Of course, please be mindful of the following three factors whenever working in a group. Be sure to ask about your classmates’ situations and to communicate yours to them, if necessary.

  • The time zones of all members of the group
  • Others’ access to high-speed internet
  • Accessibility and Accommodation needs

As before, Google Drive and OneDrive are key collaboration tools offered to students. Your Middlebury login grants you full access to all tools, so take advantage of them.

We encourage you to take some time to explore all that’s possible with these tools.

COLLEGE CTLR (Center for Teaching, Learning and Research) RESOURCES

It’s important to recognize that extraordinary circumstances, like the ones we are living through now, create a heavy burden on executive function. This affects your ability to plan, engage with and sustain effort to complete your course work. Please recognize the challenge you are facing and be gentle with yourselves.

Visit the CTLR’s Time Management Resource Page.

The CTLR’s regular learning and research tools are still available to students of Middlebury College. Access these resources at CTLR Resources for Students

Additional Support

Visit Middlebury’s routinely updated Student FAQ for more information.

Visit ITS’ regularly updated ITS Resources for ITS-specific answers. This resource was consulted in the compilation of this site.

A compilation of Middlebury’s remote tools exists at Working Remotely. This resource was consulted in the compilation of this site.